Now that you have studied different human made systems, analyzed them for their strengths and weaknesses, discovered reoccurring themes within those systems, and created a persona who is affected by the system, it is time for you to make an intervention. Your job between now and the end of the semester is to create a prototype or actual service/product to solve one of the problems we identified (see below) in the class critique of the systems.
Everyone’s project will be different, or the same, so don’t get caught up in what your classmates are doing. Focus on making the best prototype or actual service/product you can!
Once you have the persona, you then will write a one page (500 words or less statement) of what you plan on creating to intervene in one of the three issues listed above that we discovered. You will also need to map out how a user will interact with your intervention beyond buttons. Think of things like:
- How many steps are in the process?
- What type of technology will the person need?
- What features are needed immediately vs. in the future?
- How much will this cost the user?
This will be due on 10.10.17 and discussed in class.
- Some crosswalks had no times, none beeped.
- Grocery store was handicap accessible.
- Only two handicap parking spots.
- How can old people carry groceries.
- Narrow sidewalks and lack of waste bins.
- Handicap accessibility (“beeping” at crosswalks not present).
- Save-A-Lot had reasonable accommodations and clear signage.
- Sidewalks not wheelchair friendly.
- Sidewalks too narrow for individuals in wheelchairs.
- Poor accessibility for handicapped.
- Crosswalk signs were inconsistent.
Google Maps is (usually) Unreliable
- Google Maps mislead them to a tailor.
- Google Maps timing.
- GPS planning was not reliant for promise or bus route.
- Inconsistent recommendations from Google Maps.
- Relying on only Google to tell locations/business open/time.
- Google provided wrong information about store.
- Google Maps lied about laundromat.
- Google Maps’ times were accurate.
- Every group needed Google Maps to find paths. What if you didn’t have phone?
- Google Maps provides routes, but not ideal routes.
- Confirming issues with website vs. the actual destination.
- Google/Web not updated.
Bus Stops and Routes
- New bus route in progress announcements.
- Time finding the bus line.
- Trackable buses (look to see if on time avi app).
- Utilization of UMBC bus transit.
- Not much traffic during afternoon of work day.
- Hard fining bus times.
- Bus Stop announcements in different languages.
- Bus schedules easily found online, but they are not great on mobile.
- The “Pull to Stop” systems is faulty.
- A lot of bus stop signage but not very obvious.
- Hard to tell whether bus was missed, but buses were reasonably on time.
- Actual bus times were off from Google.
- Can be time consuming - Group 1 couldn’t do it in allotted time.
- 2 bus transfers just to wash clothes.
- Only had a printed schedule.
- Some resources were multilingual, but more would be better.
- Bus driver could have been friendly.
- Map/bus stop sign - more clear.
- Some stops had benches and/or overhangs.
- Hard to find a new place when original destination was closed.
- Only have access if you have internet access.